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Insights on Real Time Crime Centers and Updates from the Next Generation 911 Interoperability Taskforce

Published Jul 9, 2024

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This webinar series is designed to provide useful information for the 911 stakeholder community about Federal and State participation in the planning, design, and advancement of 911. It includes real experiences from leaders utilizing these processes throughout the country.

Real Time Crime Centers (RTCC) and 911

Implementation of RTCCs across the nation allows the exchange of crucial information to police, fire and EMS first responders as they respond to evolving incidents. The New Orleans Office of Homeland Security boldly protects communities by operating the city’s state-of-the-art, 24/7 Real Time Crime Center. This nerve center proactively monitors locations across the city using advanced technology to provide critical intelligence to first responders in real time. This real time information helps to improve overall citizen safety, crime prevention, and highway safety in the City of New Orleans.

Next Generation 911 Interoperability Taskforce

Interoperability and continuity are essential capabilities of 9-1-1 and the overall emergency communications landscape. This requires compatibility between products, services, systems and networks to ensure interoperability between NG9-1-1 and other communications systems. During this webinar you will hear an update on the progress being made by the Next Generation 911 Interoperability Taskforce (ITF) and the important aspects of this initiative for standards-based NG9-1-1 interoperability testing and certification.

Speakers Include:

  • Ross Bourgeois, Director, Public Safety Support Services, Office of Public Safety & Homeland Security, City of New Orleans

  • Budge Currier, Assistant Director of Public Safety Communications, California’s Office of Emergency Services